FAQ's

Is it really true? Can we design and build you a great website in return for an affordable, monthly payment? Without any deposits or contracts? And including a FREE month? Yes! Here are all the facts to explain how, and why.

Why is this so cheap?

We believe that start-ups and small businesses need great looking websites that work. Generating enquiries, making sales, or securing a booking online - it’s all part of a healthy business. We use a selection of professional designs, customising them with your text, photos, logo and colours. It’s quick and easy for both of us so there’s no need for a hefty price tag. We also keep our overheads low, which means we don’t have to pass on any costs.

Are there any other costs?

Not unless you want there to be! If you want us to provide whizzy words, fabulous photos, or a luscious logo, you can buy more of our help. But we are happy for you to stick to the basics and you’ll still get a great result for your business.

Is there a minimum contract?

No. You’re free to leave at any time. Just cancel your payment and let us know you’re leaving. We don’t think you’ll want to though.

What happens if I do decide to leave?

You can export your website data, page text and posts at any time. If you wish to take the website design with you and you’ve been with us less than 3 years, we’ll charge £350. You can then transfer it, lock, stock and barrel, to another hosting company or design agency.

How much webspace is included?

More than enough to get you up and running. Our 1 Gig allowance is ideal for the starter package, while 3 Gig is plenty for an online shop. If you do grow so big you need more, just add it on with a quick visit to our shop.

Can I update the website?

Not just can, you will – and confidently. You can change text and photos, add or remove pages, and tinker to your heart’s content. We’ll provide the help you need to get started and then grow confident.

What happens if I need help?

Just send us a message from our contact page and we’ll reply with a help video or resolve the problem for you.

Can I get in touch any other way?

Email is the most cost-effective way to help with any issues or enquiries. It might feel impersonal but it saves you a bigger bill, and we work hard to reply within 24 hours.

How do payments work on the business package?

Any online income will be automatically transferred into your bank account from the secure online payment system. What’s more, it’ll drop in within 24 hours.

Can I change the design?

Yes. Requests for design or structural changes can be purchased at our standard hourly rate (£40). Please get in touch to find out more.

What about site updates?

Updates to the WordPress system and key plugins are updated by us on a regular basis. Did we tell you we do this for FREE?

Can I install my own plugins?

Unfortunately not. It’s not possible for us to manage the system and keep it secure if you do. We charge a standard hourly rate (£40) to handle installations.

Have more questions? just get in touch.